Retail Assistant Store Manager - San Francisco

PUMA•Livermore, CA

154d•Onsite

About The Position

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards. Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service. Responsible for assisting the Store Manager with the recruitment, training, development and succession of high performing, results driven employees. Assist in holding team accountable through productivity conversations, coaching, recognition and performance reviews. Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers. Will act as Store Manager when the Store Manager is away from the store for any reason. Ensure completion and effectiveness of training programs. Manage and monitor Loss Prevention education and awareness programs. Required to comply with all Policies & Procedures, operational core competencies and key accountabilities. Responsible for maintaining a safe, healthy and compliant working and shopping environment. Attend off-site training and position related meetings as required; travel may be required.

Requirements

2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
Proven ability to exceed sales goals
Demonstrated ability to reason through complex issues
Strong team player
Excellent communication skills, ability to present information to large groups
Ability to learn quickly
Computer skills, basic know-how about MS Office programs, and retail software
The ability to constantly walk and move about is required.
Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.
Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
Ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
Assisting the Store Manager with the recruitment, training, development and succession of high performing, results driven employees.
Holding team accountable through productivity conversations, coaching, recognition and performance reviews.
Payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers.
Act as Store Manager when the Store Manager is away from the store for any reason.
Ensure completion and effectiveness of training programs.
Manage and monitor Loss Prevention education and awareness programs.
Comply with all Policies & Procedures, operational core competencies and key accountabilities.
Maintaining a safe, healthy and compliant working and shopping environment.
Attend off-site training and position related meetings as required; travel may be required.