Retail Assistant Store Manager - Full Time - Geary Street - San Francisco, CA

SwarovskiSan Francisco, CA
$26 - $30Onsite

About The Position

As an Assistant Store Manager, you’ll be a Swarovski advocate, supporting a positive work environment, delivering exceptional customer experiences, and driving commercial results. You’ll coach and empower your team, act as a role model, and help shape the store’s success every day. Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability. Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.

Requirements

  • 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands
  • Some leadership and coaching experience
  • A winning personality to easily establish a trustful relationship and empower others
  • Excellent customer service skills and digital proficiency
  • Responsible and able to take ownership
  • Curious, empathetic, and results-driven team player with a commercial mindset

Responsibilities

  • Act as a role model, delivering outstanding customer service and brand experience
  • Coach, motivate, and onboard team members to maximize performance
  • Support recruitment, talent development, and employee relations
  • Drive sales and support monthly plans and targets
  • Oversee store operations, including inventory, cash handling, and compliance
  • Step in for the Store Manager as needed

Benefits

  • Recognition awards that celebrate your achievements
  • Exclusive employee discounts on Swarovski products
  • Paid volunteering leave to support causes you care about
  • A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
  • Comprehensive product and personal training to help you grow
  • Opportunities for career development
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