melin Retail Assistant Store Manager - Irivine, CA

Archipelago Companies•Irvine, CA
•$24 - $28

About The Position

The Retail Assistant Store Manager partners with the Store Manager to lead the store team and provide every guest with a high-quality, personal experience that builds lasting relationships with the melin brand. The role includes opening and closing the store, overseeing operational procedures and inventory, managing the POS system, maintaining the store, and delivering exceptional customer service while fostering a positive team environment. The Assistant Store Manager supports store financial and sales goals by coaching sales staff, maintaining effective operations, managing product flow and visual merchandising, and assisting with hiring, onboarding, training, scheduling, employee relations, and performance check-ins. The position also supports marketing events and helps plan and execute at least one event per quarter for the flagship location. The role requires flexibility to work weekends, evenings, and holidays as needed, and to take on Store Manager responsibilities when that manager is absent.

Requirements

  • Minimum of 2 years of retail experience.
  • Minimum of 1 year of management experience.
  • Ability and willingness to work weekends, evenings, and holidays as needed.
  • Self-motivated leadership and strong entrepreneurial skills.
  • Guest-centric mindset.
  • Strong communication skills and ability to tailor communication style to the audience.
  • Willingness to take on Store Manager responsibilities when the Store Manager is absent.
  • Ability to foster collaboration, teamwork, and service among staff and guests.
  • Ability to lift, carry, or otherwise move objects weighing up to 15 pounds and use ladders or stairs.

Nice To Haves

  • College degree.

Responsibilities

  • Partner with the Store Manager to drive sales through a premium guest experience, coach sales staff, and operate in alignment with melin’s culture and retail operating principles.
  • Manage store product flow, back-of-house operations, supply needs, and daily store maintenance.
  • Assist with staff recruiting, hiring, onboarding, training, and career development in collaboration with Corporate Human Resources.
  • Provide strong verbal and written communication, time management, organization, and independent work ethic.
  • Support store marketing event activations and help conceive, execute, and manage at least one unique flagship-store event per quarter.
  • Execute seasonal floor sets and visual merchandising directives, maintaining visual standards and brand image.
  • Develop and maintain extensive product knowledge, guide customers toward suitable products, and share product and selling-technique coaching with staff.
  • Maintain a positive, outgoing, high-energy, entrepreneurial, and sales-focused attitude.
  • Manage POS issues and accurately reconcile tills and process returns, exchanges, gift cards, and discounts.
  • Open and close the store independently when required.
  • Assist with staff scheduling, including time off, coverage swaps, breaks, lunches, and filling schedule gaps.
  • Assist with employee relations, conflict resolution, and staff performance check-ins.
  • Merchandise and re-merchandise store items as needed.
  • Assist with inventory management, monthly cycle counts, restocking, receiving new products, identifying inventory gaps, and placing fill-in orders.
  • Attend and support all store events unless otherwise approved by the manager, and promote them respectfully and professionally.
  • Lead the sales team in delivering customer service that builds loyalty and encourages customers to share positive experiences.
  • Contribute ongoing improvements to sales and customer-service processes and help create a distinctive retail store that reflects melin.

Benefits

  • Employee discount for Archipelago brands: OluKai, Roark, and melin.
  • Comped yearly product from all Archipelago brands.
  • Flexible work schedule.
  • Snack and beverage reimbursement up to $75 per month.
  • Eligibility for the bonus program.
  • Team-building events and paid community service opportunities.
  • Medical, dental, and vision benefits.
  • Company-paid life insurance.
  • 401(k) with employer match in accordance with plan guidelines.
  • Paid time off accrued annually.
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