Retail Assistant Manager

UIOWA•Iowa City, IA

22h•Onsite

About The Position

The Retail Manager responsibilities include but are not limited to ensuring the quality and presentation of foods prepared (if serving made-to-order food) and served within the University Housing Retail location. Additionally, you will be responsible for scheduling, training, supervising, ordering, inventory, and coordinating the work of assigned staff as well as performing administrative duties. This role will also collaborate with the management team to coordinate special promotions and discounts, along with supporting and implementing the Iowa GROW program with student employees as a part of our commitment to student success consistently delivering a high level of customer service and satisfaction to both internal and external clients. This position will also be responsible for supporting and implementing the Iowa GROW program with student employees as a part of our commitment to student success. About the Division of Student Life: The Division of Student Life is comprised of staff that embrace new ideas and thoughts, works together to keep our students safe, and provides them with life-changing experiences. The Division of Student Life includes 15 departments that span from Recreation Services to the Office of Leadership, Service and Civic Engagement and everything in between. We believe in working together as one team to achieve our mission: fostering student success by creating and promoting educationally purposeful services and activities within and beyond the classroom.

Requirements

A Bachelor’s degree in Dietetics, Foods and Nutrition, Institutional Management, Hotel & Restaurant Administration or related field; or an equivalent combination of education and supervisory experience.
Experience (typically 6 mo-1yr) in preparation and distribution of foods.
Demonstrates excellent written and verbal communication skills.
Ability to effectively transmit, receive and accurately interpret ideas, information, and needs through appropriate communication methods and behaviors at a working proficiency level.
Demonstrates the ability to adjust and develop self to prepare for new or changing assignments, processes, people or priorities as organizational needs dictate at a working proficiency level.
Experience creating and maintaining a welcoming and respectful work environment.
Ability to obtain and maintain ServSafe certification and Allergen training certification within 6 months of hire.
Demonstrates a working proficiency in the ability to provide excellent customer and to meet or exceed customer service needs.

Nice To Haves

Experience in a large-scale food service operation.
Working experience with electronic timekeeping systems, inventory systems, and POS systems.

Responsibilities

Ensuring the quality and presentation of foods prepared and served within the University Housing Retail location.
Scheduling, training, supervising, ordering, and inventory management for assigned staff.
Coordinating the work of assigned staff.
Performing administrative duties.
Collaborating with the management team to coordinate special promotions and discounts.
Supporting and implementing the Iowa GROW program with student employees.
Consistently delivering a high level of customer service and satisfaction.
Participates in and monitors the preparation and service of foods and menu items within the unit.
Plans, coordinates, coaches and supervises work of merit staff and student staff.
Conducts inventory and other administrative duties, including oversight for inventory control related to operational production and product ordering.
Collaborates with management team to assess impact on each category of inventory when making inventory planning decisions.
Recommend measures to improve operational processes, equipment performance, scheduling and quality control; suggests and implements effective changes to increase efficiency.
Perform functions including, interviewing, hiring, scheduling, evaluating, coaching and performance management for assigned staff.
Assures proper and safe use and maintenance of all equipment.
Coordinates repairs as needed.