Retail Assistant Manager

Fjällräven North America • Boston, MA

19h • Onsite

About The Position

At Fjällräven, we're more than a retail brand; we're a community of nature lovers, gear specialists, and everyday adventurers. Our stores are places where people come not just to get outfitted, but to feel inspired. As an Assistant Store Manager, you'll play a vital role in making that happen every day. You'll partner closely with the Store Manager to lead the sales floor, support store operations, and help cultivate a culture rooted in curiosity, care, and sustainability.

Requirements

• At least 1 year of retail leadership experience
• A strong track record of delivering thoughtful, people-centered guest experiences
• Solid organizational skills and attention to detail
• An adaptable, solution-oriented mindset
• Comfort working with KPIs, sales performance tools, and store financials
• A genuine passion for sustainability, the outdoors, and the Fjällräven mission

Responsibilities

• Help recruit, coach, and develop a strong, values-driven team
• Foster a culture of accountability, resilience, and collaboration
• Provide ongoing feedback and support teammates' growth and learning
• Model GUIDE service standards and support the team in delivering premium, personalized service
• Help ensure every guest feels welcomed, informed, and confident in their outdoor pursuits
• Assist with daily operations, including opening/closing, cash handling, payroll support, loss prevention, and inventory management
• Partner with the store manager to review KPIs and support strategies that drive sales, efficiency, and profitability
• Uphold company policies, procedures, and safety standards
• Support local events, partnerships, and activations that reflect Fjällräven's values
• Help create an inclusive, inspiring store environment, from morning huddles to community gatherings
• Educate guests and teammates on initiatives like the Arctic Fox Initiative and Down Promise
• Model everyday product stewardship and environmentally responsible practices

Benefits

• 401(k) with employer match
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage
• Generous paid time off
• Product discounts
• Access to Fjällräven outdoor events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees