Retail Assistant Manager ($19.95++)

Goodwill Industries of Northwest NC•Asheville, NC

8h•Onsite

About The Position

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Requirements

High School Diploma or GED required.
Requires five years of progressive management experience.
Must have experience in either a retail or production facility or facility similar to Goodwill Stores.

Nice To Haves

Associate’s Degree in business-related field preferred.

Responsibilities

Provides store leadership at the largest of our Goodwill store sites.
Provides leadership in particular for the processing/warehouse portion of the store, supervising staff who sort and grade incoming goods.
Deals with elevated customer issues, demonstrating to the store staff our commitment to friendly customer service and team work.
Leads by example; showing integrity and following company guidelines in letter and spirit.
Holds associates and self accountable for meeting company goals.
Learns about store budgets and other elements of the management role.
Shows integrity and resourcefulness and enjoys a varied and very fast-paced environment.
Assists in hiring, scheduling, counseling and terminating staff as requested.
Ensures production goals and sales goals are met.
Closes store, reconciles cash with daily sales reports and secures facility for night.
Prepares and maintains records of store operations including daily sales reports, cash deposits and opening/closing reports.
Performs cash register/customer service duties.
Receives, prices and stocks donations.
Hangs/Inspects/Tags textile & clothing in a production style setting.