Retail Account Manager

MAËLYSNew York, NY
4dHybrid

About The Position

MAËLYS is a results-driven, body-focused beauty brand revolutionizing body care with innovative, clinically tested solutions for targeted concerns. As one of the fastest-growing global D2C brands, we combine product innovation, data, and marketing to deliver transformative body care to millions of women worldwide. With a self-built e-commerce platform and a proven track record of rapid growth, MAËLYS is redefining the body care industry and scaling toward global leadership. We are a team of passionate innovators who strive to make lasting, impactful changes, love to see results, and appreciate a good sense of humor. If you thrive in a fast-paced, high-growth environment, this could be the role for you. We’re seeking an execution-focused and strategic Retail Account Manager to support and help lead the execution of our retail vision. In this role, you’ll partner closely with the VP of Sales to manage retail relationships, execute key programs, and uphold brand standards - while driving sell-through, supporting profitability, and helping shape MAËLYS’ future in retail.

Requirements

  • Bring 3–5 years of experience as a Retail Coordinator or Account Manager within the beauty industry
  • Have direct experience managing Ulta and/or Sephora at the corporate level, partnering with buyers and merchants on sell-in (not store-level operations)
  • Demonstrate a strong understanding of the retail landscape, including promotions, merchandising, and account execution
  • Use data and insights to evaluate performance, with experience analyzing weekly sales and retail metrics
  • Operate with strong organizational skills, managing multiple priorities in a fast-paced retail environment
  • Communicate clearly and effectively, building trusted relationships with internal teams and retail partners
  • Approach work with a results-driven, proactive mindset, taking ownership and following through on execution
  • Be New York City based and able to work in a hybrid model, with 3 days per week in the office
  • A Bachelor’s degree

Responsibilities

  • Drive sell-through performance through effective planning, promotions, and in-store and online execution
  • Lead the execution of retail programs, including promotions, events, launches, and merchandising initiatives
  • Partner closely with the VP of Sales on joint business planning, key initiatives, and account-level strategies
  • Collaborate cross-functionally with Marketing, Product Development, and Operations to deliver cohesive brand storytelling and flawless execution across all retail touchpoints
  • Support day-to-day management of key retail accounts, ensuring strong communication, execution, and alignment to brand goals
  • Analyze sales and performance data to identify trends, risks, and opportunities and inform next steps
  • Cultivate strong working relationships with retail partners, maintaining open communication and a collaborative, solutions-oriented approach

Benefits

  • Stock Options
  • Yearly Bonus Plan – Opportunity for annual performance-based bonus to recognize and reward your hard work.
  • Generous Paid Time Off (PTO) – Including vacation days, holidays, and special wedding leave.
  • 401(k) with Matching – Plan for your future with our competitive 401(k) matching program.
  • Comprehensive Insurance – Choose from medical, dental, and vision plans tailored to support your health needs.
  • Flexible Work Options – Flexible office hours and remote work opportunities.
  • Individual learning budget - Supports your professional growth and enhances your skills and knowledge.
  • Wellness Program – Access to fitness and wellness resources to support a healthy lifestyle.
  • Employee Events & Celebrations – Enjoy team-building events, seasonal celebrations, and thoughtful gifts throughout the year.
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