ReStore Receiving Associate

Pikes Peak Habitat for Humanity•Colorado Springs, CO
•$16 - $18•Onsite

About The Position

Seeking to put God's love into action, Pikes Peak Habitat for Humanity brings people together to build homes, communities, and hope. When you work at the Pikes Peak Habitat for Humanity ReStore, you are doing more than working in retail. The donations you receive, the merchandise you sell, and the customers you serve all help support Habitat's mission of creating affordable homeownership opportunities in our community. We are looking for a ReStore Receiving & Sales Associate who enjoys working with people, staying active, and being part of a team. This position plays an important role in receiving donated materials, preparing merchandise for sale, helping customers, maintaining the sales floor, and generating revenue that supports Pikes Peak Habitat for Humanity's mission.

Requirements

  • High school diploma or GED.
  • Ability to lift up to 50 pounds.
  • Valid driver's license.
  • Ability to safely perform the physical requirements of the position.
  • Customer service and/or sales experience preferred.
  • Forklift certification is recommended or the ability to obtain certification as needed.
  • Knowledge of or willingness to learn about Pikes Peak Habitat for Humanity's mission and the role of the ReStore in supporting that mission.
  • All potential employees must be able to pass a Criminal Background, Sexual Offender, and Motor Vehicle Report (MVR).
  • All potential employees must have a valid driver's license.

Nice To Haves

  • Forklift certification is recommended or the ability to obtain certification as needed.

Responsibilities

  • Assist donors with unloading donations, completing paperwork, and understanding the donation process.
  • Receive, inspect, test, clean, and process donated merchandise through the receiving area.
  • Determine whether donated items meet Pikes Peak Habitat for Humanity ReStore quality standards.
  • Safely move, sort, organize, and stage donated materials for processing and sale.
  • Work alongside Donation Ambassadors, Floor Associates, volunteers, and other team members to keep donated materials moving efficiently from receiving to the sales floor.
  • Remove damaged or incomplete merchandise and dispose of items appropriately at management's direction.
  • Greet customers and donors warmly and create a welcoming ReStore experience.
  • Answer customer questions and assist shoppers in finding products that meet their needs.
  • Assist customers throughout the purchase process and communicate customer needs to other staff members when necessary.
  • Research and price merchandise accurately.
  • Merchandise furniture, appliances, paint, lighting, building materials, and other products in an attractive and organized manner.
  • Keep merchandise stocked, displays maintained, and the sales floor clean and inviting.
  • Cross-train in other ReStore functions, including operating cash registers and processing customer payments accurately.
  • Help maintain a clean, organized, and safe receiving area, warehouse, and sales floor.
  • Work with and provide direction to daily volunteers on various projects and tasks.
  • Notify managers of customer service issues, safety concerns, inventory needs, or other store needs.
  • Help ensure consistent and efficient store operations.
  • Perform other duties as assigned.
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