ReStore Associate

Pikes Peak Habitat for Humanity•Colorado Springs, CO

1d•Onsite

About The Position

This position is responsible for providing customer service to all customers and donors in the ReStore. This person also provides education and assistance to customers throughout the store and works to properly merchandise the store.

Requirements

Knowledge of Pikes Peak Habitat for Humanity's mission and vision.
Have a clear understanding of the big picture of the ReStore and its part in the overall mission.
Must be an active listener and able to engage customers in a friendly and helpful manner.
High school diploma or general education degree (GED) required.
Ability to lift 50 pounds.
Job entails bending, lifting, kneeling, and reaching, often in awkward and tiring positions.
Valid driver's license.
All potential employees must be able to pass a Criminal Background, Sexual Offender, and Motor Vehicle Report (MVR).
All potential employees must have a valid driver's license.

Nice To Haves

Customer service and sales experience preferred.
Forklift certification will be recommended.

Responsibilities

Greet customers to ensure that they feel welcome, and address any questions that they may have; accurately.
Uphold the store and customer service policies, guidelines, and procedures.
Ensure consistent and efficient store operations to provide an enjoyable customer experience.
Assist customers through the entire purchase process, communicating customer needs with other staff members as necessary.
Assist donors in dropping off their donation, filling out paperwork, and thanking them.
Notify managers when needing customer support.
Stocking and merchandising store displays and shelves with furniture, paint, light fixtures etc.
Removing damaged or incomplete items and disposing correctly per managers' requests, cleaning displays as necessary and arranging remaining items attractively and compactly in preparation for new product.
Research and price merchandise on the sales floor and make sure all merchandise is priced.
Potentially being crossed trained to be a cashier.
Proficiently operate cash registers, process payments, and handle cash without any discrepancies or errors.
Other duties as assigned.