Restorative Services Coordinator

City of Burlington, Vermont•Burlington, VT

1d•Hybrid

About The Position

This position serves on a team of those responsible for the coordination and delivery of the CJC’s adult Restorative Justice services, from pre-charge through reparative processes, and works with responsible and impacted parties. July 1, 2026 (Fiscal Year 27) onward requires flexibility to work at satellite offices within the county. Working with both responsible and impacted parties, this role centers accountability, meaningful support, equity, and community impact. The Coordinator prepares participants for dialogue processes, facilitates restorative conferences, develops and monitors agreements, and ensures that all parties are treated with dignity and respect. This position requires skillful relationship-building, trauma-informed practice, and the ability to hold accountability and compassion simultaneously. The position works collaboratively with community partners, justice system stakeholders, and internal staff to promote equitable access to restorative processes and to strengthen community-based responses to harm. Union Affiliation: American Federation of State, County, and Municipal Employees (AFSCME) Pay Grade 16: $30.48 - $33.97 Hourly Remote Tier 2: Up to one (1) day remote/week

Requirements

Ability to actively support City diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies.
Demonstrated commitment to diversity, equity and inclusion as evidenced by ongoing trainings and professional development.
Bachelor’s degree and two years of experience, or six years of program coordination experience with focus on restorative justice, victim advocacy, community development or related field required.
Demonstrated commitment to and interest in advancing social and/or racial justice initiatives
Demonstrated knowledge and familiarity of restorative practices.
Ability to understand the criminal legal system and demonstrated knowledge and familiarity with crime/victim issues.
Demonstrated strong organizational, coordination, and group leadership skills.
Ability to work effectively with a wide range of individuals and groups, including strong formal and informal negotiation skills.
Demonstrated ability in public speaking, interviewing, meeting facilitation, and training skills.
Computer literacy necessary.
Ability to develop strong relationships with diverse groups of people, who may have conflicting interests and opinions.
Some evening availability required.
Access to reliable and timely transportation required.
Ability to work in a team environment, while also working independently necessary.
Ability to create and maintain an environment that embraces the operating principles of Restorative Justice.
Communicates skillfully on the phone, in person, and in writing, and varies language and communication style to meet the needs of the recipient.
Remains calm in the presence of strong emotions from others while creating an atmosphere for problem solving
Is discreet and maintains confidentiality regarding people and situations

Nice To Haves

Knowledge of Microsoft Office Suite preferred.

Responsibilities

Work with the Youth and Adult Restorative team to conduct intakes, assess needs, schedule and implement restorative processes with responsible and affected parties in partnership with contracted Cultural Advocates and volunteers, when appropriate.
Provide staff support to the restorative justice processes including but not limited to: scheduling, organizing and attending meetings, supporting the participation of volunteers and following through on data and policy needs presented by the cases.
Develop and maintain working relationships with relevant stakeholders including those in criminal-legal system (Chittenden County law enforcement agencies State’s Attorney, VT Dept. of Corrections, VT Center for Crime Victim Services) and community-based providers (Howard Center, Safe Harbor, Steps to End Domestic Violence, HOPE Works, Pride Center, USCRI VT, AALV, etc.).
Support affected parties of crime by helping them navigate the criminal-legal system, advocating for services when they experience barriers, and connecting them to processes, goods and services that will enhance their safety and lessen the impacts of their crime.
Work to create conditions of accountability-taking for responsible parties at all stages of the restorative processes
Provide trauma-informed, culturally literate responses to the range of experiences participants impacted by and responsible for harm have lived
Work in coordination with CJC and police department-based Victim Services Specialists to integrate restorative processes, when needed or appropriate.
Stay current in practical knowledge of the theories, practices and methodologies in the fields of restorative and transformative justice, trauma-informed care, levelling power dynamics and other issues related to equity, justice and inclusion.
Provide trauma-informed and culturally sensitive outreach to victims of crime when their cases have been referred to restorative justice
Provide and build meaningful opportunities for victims to engage in restorative processes
Participate in regular Victim Services team meetings to coordinate with colleagues, build meaningful program development, and engage in relevant professional development
Document and track all required participant data in combination of SharePoint and Law Manager software platforms
Distribute evaluative surveys to participants consistently and reliably
Educate area service providers on the restorative justice program principals and build a network of community support
Act as “Ambassador” for the City, carryout work and interact with co-workers and the public in respectful profession manner.
Contribute toward making the BCJC an inclusive, welcoming, culturally sensitive organization through serving on at least one internal committee, and through active self-reflection/awareness regarding one’s own identities and toward promoting equity, sensitivity and humility in our work with staff, volunteers and participants
Performs other duties as required.