Restorative Justice Case Manager Specialist Lead "Internal Applicants Only"
About The Position
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.
Requirements
- Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or related field, can be within four (4) months/one semester of obtaining degree
- Up to three (3) years of experience.
- Interest in working with justice-involved and disenfranchised populations is highly desired.
- Excellent interpersonal skills with demonstrated abilities in written reports/business correspondence are required.
- Effective oral communication skills to include demonstrated ability of public speaking or presentations to groups.
- Proficient with MS Office software.
Responsibilities
- Maintains a caseload of cases consistent with projects, restorative justice, case management processes, and contact schedules in the catchment area.
- Compiles, inputs, and tracks case management and restorative justice processes in the online case management system. Will have up to 25 cases.
- Works with the Program Manager and director to develop processes for case managers to use.
- Facilitates restorative justice practices for assigned cases consistent with department and project requirements. Supports and trains staff in restorative justice processes and case management.
- Completes appropriate assessments for referred individuals and families.
- Develops and monitors case plans with assigned individuals and families consistent with department and project requirements.
- Completes and maintains accurate documentation for case management and restorative justice practices in the online case management system. Trains other case managers on myEvolv and other case management systems and restorative justice practices.
- Completes all required reports and documentation consistent with program standards and funding requirements. Works with the program manager and director on developing case management/restorative justice processes.
- Represents VOA and VOA Justice in the community.
- Cultivates and maintains relationships with community organizations to maintain current and cultivate new partnerships.
- Seeks and engages in personal and professional development opportunities.
- Facilitates project-based staff meetings.
- Holds supervision meetings with those supervised.
- Ensures cases are assigned to the appropriate case manager.
- Acts as direct contact for referral sources.
- Ensures new staff have completed training requirements as outlined in the onboarding checklist.
- Ensures all staff comply with project metrics.
- Responsible for grant compliance and quarterly reporting.
- Works with Organizational Development to provide professional development tracks for project employees.
- Assists with other duties as assigned.
- Assists and supports all VOA Restorative Justice project sites by working with the Program Manager and Director on new and existing projects, including case management, staff support, training, and travel.
Benefits
- Health and Wellness Employee Assistance Plans (EAP)
- Health and Wellness Program
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Flexible Spending Account
- Health Spending Account
- Short Term Disability
- MetLife Legal Plans
- Financial Wellbeing
- Competitive Compensation Packages
- Life Insurance (company paid)
- 403b retirement plan with company fund matching
- Employee discounts
- Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
- All company paid benefits and paid time off effective day one
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
