Restoration Technician

Servpro•Ferndale, MI

21h•Onsite

About The Position

We are seeking a Production Technician to join our Franchise. In this position, you will be making a difference each and every day by helping make fire and water damage “Like it never even happened”! We are looking for someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. We are highly dependable and super-excited about routinely exceeding expectations. As a valued SERVPRO ® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. We are seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.

Requirements

Effective oral communication
Basic math skills
Experience in cleaning/restoration
High school diploma/GED
Ability to travel locally and out of state as necessary
Ability to successfully complete a background check subject to applicable law
MUST have a valid drivers license and good driving record
Ability to travel locally and out of state when necessary
Ability to work weekends/after hours/on call

Nice To Haves

IICRC certifications preferred

Responsibilities

Inventory and load the work vehicle with equipment, products, and supplies needed for each project
Maintain a clean and organized vehicle and clean equipment appearance
Prepare rooms/areas for work activities
Set up staging area and equipment for each project
Leave job site with a clean and orderly appearance
Perform production processes following SERVPRO ® production guidelines per work order per crew chief directions
Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling
Respond to service calls as needed.
Perform services as assigned, following SERVPRO ® production guidelines.
Communicate with the crew chief to make sure all customer needs are met.
Support crew chief and other production personnel, as needed.
Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.