Restoration Technician

Restoration 1•San Antonio, TX

37d•Onsite

About The Position

Restoration 1 of Texas Hill Country provides emergency property restoration services due to water, mold, fire, and odor damage. We are growing and searching for customer service focused Restoration Technicians in the greater San Antonio area. This is a great opportunity for someone with excellent customer service skills to grow their career in an industry that is known for being recession-resistant! A technician's primary responsibility is to execute and document all work related to water mitigation, fire restoration, mold remediation, or bio-hazard clean-ups under the direction of a Lead Technician. Restoration 1 helps people get their property and life back to normal when they're dealing with water, mold, or fire damage. We understand that our customers are going through a taxing and emotionally trying time. This is why our restoration specialists strive to be attentive, offer upfront communication, and valuable services to our customers. Most people struggle to clean up the mess after a disaster such as a flood or fire. We've created a straightforward process to guide our customers through their property restoration. With one phone call, your life can get back to normal. Our reputation for fast response, exceptional quality, and commitment has contributed to our growth as a company throughout the United States. Our restoration specialists understand that a disaster and the need for property restoration services can come without warning, and that is why we are always at hand to assist you 24/7! Restoration 1 aims to go the extra mile for our customers and make sure their property is back the way they remember it.

Requirements

EXCELLENT Customer Service & Communication Skills (written & verbal)
Valid Driver’s License without a major violation
Dependable, Responsible, and Positive
Eager to learn, acquire new skills, and grow professionally
Able to lift 60 lbs. unassisted
Willingness to participate in Afer Hours On Call rotation
Customer service experience - Required

Nice To Haves

Restoration experience NOT Required
Water mitigation and mold remediation experience - Prefered
Construction experience - Prefered
IICRC Certifications - Prefered

Responsibilities

Provide Legendary Customer Service
Remove water from residential and commercial properties
Removal of damaged materials in structures: drywall, flooring, cabinets, etc.
Carrying, setting, and cleaning specialty drying equipment
Communicate professionally with clients, employees, and management
Participate in the "on-call" rotation for emergency service calls after hours and on assigned weekends.
Work independently and as a team
Responsible for the assigned vehicle, managing inventory on van and equipment care and maintenance