Restoration Supervisor
SERVPRO of Buckeye•Buckeye, AZ
•$23 - $25•Onsite
About The Position
As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
Requirements
- High school diploma/GED
- Valid driver’s license
- At least 1 year of experience in cleaning, restoration, or construction
- IICRC certification is required.
Responsibilities
- Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control
- Manage the customer and client experience and overall project satisfaction
- Communicate clear expectations to restoration technicians and supervise their activities
- Thoroughly document restoration projects support the services provided
- Manage labor, equipment, and supply usage on assigned projects
- Communicate progress, problems, and important updates with internal team members.
- Verify all safety protocols are established and followed for workplace safety
- Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
- Coach and train restoration technicians
Benefits
- Company parties
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Competitive compensation
- Superior benefits
- Paid training
- Career progression
- Personal and professional development
- Overtime pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
