Restoration Supervisor Trainee - Paid on-the-job Training

SERVPRO•Christiansburg, VA

21h•Onsite

About The Position

SERVPRO Team Mongan is hiring a Restoration Supervisor Trainee for a hands-on field role with paid on-the-job training. The trainee will work alongside experienced team members responding to water and fire damage at homes and businesses, learning restoration work while building skills to organize jobs, support a crew, and communicate with customers. As training progresses, the trainee will take on additional responsibilities under experienced supervisors. Advancement to Restoration Supervisor depends on demonstrated skills, job performance, leadership readiness, and business needs. The position involves physically demanding work in indoor and outdoor restoration environments. The employee will perform restoration tasks, help maintain a clean and safe job site, and treat customers and their property with care and respect. Occasional on-call shifts, including evenings, weekends, and holidays, are required.

Requirements

Valid driver’s license.
Willingness to work occasional on-call shifts, including evenings, weekends, and holidays.
Commitment to safe work practices, teamwork, and learning.
Dependability, motivation to learn, ability to take direction, ask questions, and follow through.
Ability to perform physically demanding work, including regularly lifting at least 50 pounds and occasionally lifting up to 100 pounds with assistance; climbing ladders and working at ceiling heights; working in tight spaces such as crawl spaces and attics; and repeatedly pushing, pulling, lifting, and carrying objects.
Ability to work with and around cleaning agents.

Nice To Haves

Previous restoration, construction, handyman, or related experience is preferred but not required.
IICRC certification is a plus but not required.
Enjoyment of hands-on work and teamwork; interest in learning a skilled trade and growing into leadership.

Responsibilities

Respond with the team to water and fire damage emergencies.
Perform water extraction, drying, cleanup, and demolition as directed.
Learn to set up, operate, and care for specialty restoration equipment.
Load, inventory, and maintain work vehicles and supplies.
Identify and communicate safety hazards, job site conditions, and equipment needs.
Learn to organize job site activities and establish an efficient workflow.
Develop the ability to give clear instructions and support teammates.
Learn to monitor work quality, track progress, and address problems.
Build skills in job documentation, equipment tracking, and responsible use of materials.
Take on additional responsibility under experienced supervisors as training progresses.
Learn to explain restoration activities and respond to customer questions.
Help maintain a clean, safe, and organized job site.
Treat customers and their property with care and respect.