Restoration Project Manager

SERVPRO Team JRF•Salem, MA

1d•$70,000 - $120,000•Onsite

About The Position

SERVPRO Team JRF is hiring a Restoration Project Manager. This position is located in Salem Massachusetts. As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Requirements

Effective written and oral communication with intermediate math and computer skills
Experience in cleaning/restoration preferred
High school diploma/GED
IICRC certifications preferred, Xactimate® experience a PLUS!
Valid drivers license required
Ability to travel locally and out of state when necessary
Ability to successfully complete a background check subject to applicable law

Nice To Haves

Xactimate® experience

Responsibilities

Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Provide priority response to potential customers
Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
Negotiate customer and/or client approval of project scope and estimate
Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors and insurance representatives
Manage production expenses including equipment, vehicles and other material assets
Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times
Participate in recruiting, hiring and training production teammates