Restoration Project Manager

Allied Restoration, Inc.•Kent, WA

11d•$0 - $85,000•Hybrid

About The Position

The Restoration Manager oversees all aspects of assigned restoration projects and assigned Production/Restoration crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line position leads their team to operational excellence.

Requirements

Xactimate, Level 2 preferred
Working knowledge of Docusketch and CompanyCam preferred
High School Diploma/GED required, Associates or Bachelors degree strongly preferred.
IICRC and AHERA Industry certifications strongly preferred.
Strong interpersonal skills, leadership skills, and management skills.
Effective written and oral communication skills.
Experience in cleaning, restoration, or construction preferred.
Clean, Valid Drivers License, able to commute to our main office in Kent, WA.
Able to pass a background check.

Responsibilities

Manage the customer experience and overall customer satisfaction.
Manage the client experience and overall client satisfaction.
Provide priority response to potential customers.
Develop scope of work for projects and prepare estimates.
Negotiate customer and/or client approval of project scope and estimate. Secure proper documentation.
Schedule crews and resources to provide service on active projects.
Coordinate and oversee Restoration services with crews and subcontractors.
Document and/or review job file to support the services provided.
Maintain communication with internal and external stakeholders.
Follow and oversee safe work practices and adherence to safety and risk management guidelines.
Manage Production/Restoration personnel.
Continued development of leadership and management skills, as well as restoration expertise.
Other tasks/duties as required by employer.