Restoration - Mitigation Crew Chief/Technician

ServiceMaster Restore 9169 - Valley Stream•Village of Valley Stream, NY

9d•$23 - $35•Onsite

About The Position

ServiceMaster by GBS is a family-owned, white-glove restoration company proudly serving homes and businesses across Long Island and the greater New York City metro area. We don't do average work, and we don't hire average people. We're looking for an experienced Restoration Crew Chief / Technician who takes ownership of every job, leads with confidence, and treats every customer's home or business like it's their own. Show us the attitude and the work ethic, and we will grow you — real advancement, not just a promise.

Requirements

Restoration, cleaning, or construction experience preferred
Valid driver's license with a clean driving record; comfortable driving a company vehicle
IICRC certifications a plus — WRT, ASD, FSRT, OCT and others. The more licenses you hold, the stronger your candidacy
Strong written and verbal communication skills
Ability to lift 50+ lbs, work in tight spaces, and be on your feet for extended periods
Willingness to participate in an on-call rotation

Nice To Haves

Hands-on experience with water, fire, or mold restoration
Can walk onto a job site, assess the damage, and take charge without being told twice
Lead crews and technicians with patience, clarity, and accountability
Communicate like a professional — with customers, insurance adjusters, and your team
Document the job accurately, because you know it matters for the customer and the claim
Show up on time, in uniform, ready to work
Care about doing it right the first time, not just getting it done

Responsibilities

Respond to service calls and manage jobs from first call to final walkthrough
Set up and monitor structural drying, water extraction, fire/smoke cleanup, and mold remediation
Supervise and train production technicians on-site
Complete accurate job documentation — moisture readings, photos, and drying logs — using mobile software
Communicate directly with customers, explaining the process and answering questions
Interface with insurance adjusters as needed
Identify and control safety hazards on every job site
Maintain and protect company vehicles, equipment, and materials
Keep vehicles, warehouse, and equipment clean and job-ready