Restaurant Zone Manager

Raising Cane's•Colma, CA

About The Position

The Restaurant Zone Manager supports the Restaurant Leader in the restaurant’s day-to-day operations and upholds Raising Cane’s standards and culture while managing the operations of one restaurant zone. During a shift, the manager ensures the assigned zone meets operational and safety standards, directs crewmembers, provides exemplary customer service, and supports restaurant cleanliness and facility upkeep. The role uses required tools, forms, and logs to support shift execution, document results, and take corrective action when needed. It also supports crew reward and recognition and authorizes employee functions requiring manager approval, such as discounts and promotions. The work environment includes a fast-paced kitchen and customer interaction, with work both indoors and outdoors in varied temperatures. The role involves working with and around food products, common allergens, industrial equipment, and commercial cleaning products, including use of personal protective equipment. Physical activities include extended periods of walking, standing, lifting, and bending.

Requirements

  • At least 1 year of restaurant or retail management experience, or Raising Cane’s advanced crew experience.
  • Must be at least 18 years old.
  • Complete all required Raising Cane’s company training programs.
  • Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
  • Detail-oriented, organized, and able to manage multiple priorities that may constantly change.
  • Self-driven, flexible, and highly energetic, with strong written and verbal communication skills.
  • Able to work effectively and efficiently both independently and collaboratively.
  • Able to recognize problems, set goals, execute plans, and convert them into action to solve problems.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Ensure operations meet Raising Cane’s standards in one restaurant zone during a shift.
  • Enforce Raising Cane’s policies and standards.
  • Manage the assigned zone according to Raising Cane’s operational and safety standards.
  • Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
  • Direct crewmembers during a shift.
  • Provide exemplary customer service.
  • Support execution of the restaurant’s crewmember reward and recognition program.
  • Authorize employee functions requiring manager approval, such as discounts and promotions.
  • Ensure restaurant cleanliness and that the facility is in good working order.
  • Complete other duties as assigned.

Benefits

  • Medical, dental, vision, and pharmacy benefits.
  • Dependent care and healthcare flexible spending accounts.
  • Company-provided life and disability insurance.
  • Hospital indemnity, accident, and critical illness coverage.
  • 401(k) with employer match for employees age 21 and older.
  • Access to financial advisors for budget and retirement planning.
  • One Pass Gym Membership Program.
  • Tuition reimbursement.
  • Crewmember Assistance Program.
  • Pet insurance.
  • Bi-weekly pay is listed among Restaurant Manager perks; the description also states that pay is weekly except in some states, such as California, where it is bi-weekly.
  • Competitive pay.
  • Paid time off and sick time.
  • Eight paid holidays a year.
  • Early closure for company events.
  • Casual work attire.
  • Perkspot employee discount programs.
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