Restaurant Utility - Front of House

Pyramid Global Hospitality•Denver, CO

6d•Onsite

About The Position

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. About our property: At the DoubleTree Hotel by Hilton Denver we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Hotel Denver with Pyramid Hotel Group can mean for you!

Requirements

Early morning shifts, including weekends and holidays
Ability to interact with guests and staff in a busy and dynamic environment.
Able to carry trays and move items weighing up to 30 pounds.
Must be able to bend, twist, lift and stand for the shift worked.
Strong customer service skills.
Thorough knowledge of menus.

Responsibilities

Responsible for the set up and clearing of tables, and ensure a tidy and welcoming environment for guests.
Stock all service stations and assist servers with table service when needed.
Run food to the appropriate table in a timely and efficient manner.
Help set up and clear tables, stock service stations and assist servers with table service to ensure total guest satisfaction.
Coordinate with the kitchen staff to ensure timely and accurate order delivery, confirming order accuracy before presenting to guests and addressing any special requests or modifications.
Greet guests in a prompt manner, seat guests and issue menus.
Set up buffet station with hot and cold items; including beverages, fruits, pastries and other breakfast foods.
Ensure all food items are prepared according to health and safety standards.
Arrange tables and seating areas to create a welcoming environment.
Monitor and replenish food and beverage items as needed.
Ensure the work area is clean and organized.
Manage inventory and restock supplies as necessary.
Ensure equipment is properly maintained.
Always provides the highest quality of service to guests.
Perform all other duties as deemed necessary by management.