Front-of-House Restaurant Manager

BallenIsles Country Club • Fort Myers, FL

8d • Onsite

About The Position

Esplanade Lake Club, located in Fort Myers, FL, is pleased to announce an excellent career opportunity for a Front-of-House Restaurant Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Requirements

• High school diploma or general education degree (GED); or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
• We are looking for a hands-on leader who is always striving for continuous service improvement.
• The ideal candidate must have strong front-of-house skills and be able to work in partnership with the back of house.
• A food & beverage background is required for this position, including experience in both bartending and inventory control.
• Food Safety and applicable sanitation training.
• Alcohol Awareness Training.
• Ability to read and speak English may be required to perform the duties of the job (e.g., associates may be required to communicate with English-speaking customers or co-workers, and equipment manuals are in English).
• Must meet state age requirements for handling alcoholic beverages.

Nice To Haves

• Bilingual is a plus.

Responsibilities

• Manages daily functions of various Food and Beverage facets, including, but not limited to, member/guest satisfaction and customer service, personnel training and development, menu mix, ordering, vendor preference, food production, inventory, and catering functions.
• 51% of each day is to be dedicated to management and supervisory duties.
• Regularly walks the dining room floor during meal service to interact with and develop rapport with members and guests, ensuring quality and execution are according to standards and maintaining a continued presence in key business areas.
• Supervises inventories of materials and supplies for the outlet(s) and maintains par levels based on facility needs.
• Maintains regular communication with the Director of Golf, Head Professional, and other department leaders to ensure operational objectives are being met.
• Inspects the facility regularly to identify any maintenance, repair, or cleanup needs and ensures all equipment is in proper working order, including beverage carts.
• Completes reports on production and necessary requisitions and controls the distribution of necessary supplies.
• Adopts and incorporates best practices, including the use of recommended inventory management software and other analytical tools.
• Administers menu design, product pricing, ordering, inventory control procedures, and end-of-month inventory.
• Ensures sanitation standards are consistently met.
• Coordinates menu planning with the Executive Chef.
• Develops strong working relationships with all Troon preferred suppliers and actively participates in recommended programming.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work; evaluating performance; rewarding and disciplining associates; and addressing complaints and resolving problems.
• Manages department members that may include, but are not limited to: Assistant Managers, Supervisors, Snack Bar Attendants, Beverage Cart Attendants, Bartenders, Servers, Food Runners, Bus Persons, and Bar Backs.
• Assures that effective orientation and training are given to each new associate and continually develops ongoing training programs.
• Monitors business volume forecasts and plans accordingly in areas of manpower, productivity, costs, and other expenses.
• Maintains regular and reliable attendance.
• Incorporates safe work practices in job performance.

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED