Sonny's BBQ Restaurant Team Lead

THE ISERV GROUP INC•Belleview, FL

7d•$17 - $18•Onsite

About The Position

iServ Team Lead (iServ is licensed franchisee of Sonny’s BBQ®) Position Type: Full-time, hourly management, on-site Pay Rate: $17-$18 per hour At iServ, we believe great businesses are built by people who care deeply—about their team, their guests, and their purpose. If you’re passionate about growing in restaurant leadership, enjoys the hands-on management style, and lead with integrity while serving others in a fast-paced, people-first environment, this could be the place for you. Who We Are The iServ Group, is a multi-brand hospitality company based in Ocala, FL. Our mission is simple but meaningful: to honor God and honor people. We live this out daily as we grow our brands—Sonny’s BBQ and Giovanni’s Pizzeria & Kitchen—while striving to be a top employer and trusted community partner. The Opportunity We’re looking for a Sonny’s BBQ Restaurant Team Lead who brings both leadership and heart to the table. In this role, you’ll guide your team through each shift, ensuring exceptional guest experiences while building a culture where team members feel supported, valued, and inspired to grow. This is more than a shift leadership role—it’s an opportunity to make a meaningful impact on people every day.

Requirements

Minimum 1 year prior full-serve restaurant leadership experience in a high-volume restaurant
General understanding of all full-serve restaurant operations (front and back of house) as well as financial management
Passion for hospitality and creating memorable guest experiences
A natural leader who puts people first
Someone who thrives in a team environment and leads by example
Strong communicator with a positive, solutions-focused mindset
Ability to stay organized and energized in a fast-paced setting
Minimum 21 years of age with a valid driver’s license.
Must be able to pass driver insurability check and have reliable transportation
Ability to maintain a flexible schedule and cover shifts on busy days/special events
Must be able to submit and pass a background check & drug test

Responsibilities

Perform opening/closing responsibilities for the store and assist the Management Team in overseeing store operations
Lead shifts with energy, clarity, and a commitment to excellence in both service and operations
Create a fun, engaging, and welcoming environment for guests and team members alike
Model and reinforce iServ’s mission, values, and culture in every interaction
Promotes a culture that inspires improvement; continually develops and mentors team members under his/her direction and is directly responsible for their success
Support onboarding and training of new team members
Ensure food safety, cleanliness, and operational standards are consistently met
Communicate effectively with management on team performance and opportunities
Jump in where needed—whether assisting guests, running POS, or supporting the kitchen

Benefits

Insurance and PTO benefits are based on eligibility determined by hours worked
PTO
Work/life balance that supports your well-being
401(k) with employer match eligibility
Eligible for health, dental, and vision insurance with company contribution determined by hours worked
Company-paid life insurance
Team member food discounts
Ongoing development and growth opportunities
Multiple levels of Care for you as a whole person (Team Chaplains, iServ Cares)
Opportunities to give back through community service