Restaurant Supervisor

Hilton Garden Inn Carlsbad Beach•Carlsbad, CA

7d•$18 - $18

About The Position

The Restaurant Supervisor will support daily operations while driving team accountability, service standards, and overall guest experience. We are seeking a passionate and guest focused Restaurant Supervisor to join our team in providing an exceptional dining experience for our guests. As a Restaurant Supervisor, you assist the Restaurant Manager with training and development of staff and will be responsible for overseeing the daily operations of our restaurant, managing staff, and ensuring excellent service delivery. The ideal candidate will have a proven track record of success in the hospitality industry, with exceptional leadership skills and a customer-focused approach. If you are an energetic, outgoing, and detail-oriented individual with a passion for the hospitality industry, we would love to hear from you.

Requirements

Bachelor's degree in Hospitality or related field preferred
Proven experience as a host, server, or cashier; supervisory experience preferred
Excellent communication and interpersonal skills
Strong leadership and team management abilities
Knowledge of restaurant operations, including inventory management and cost control
Excellent problem solving skills & ability to multi-task
Prior cash handling & experience with MICROS POS system
TIPS, CPR & Serve Safe certification preferred
Understanding of food safety and hygiene practices
Proficient in MS Office and POS systems
Ability to work flexible hours, including nights, weekends, and holidays

Responsibilities

Lead and oversee breakfast and dinner service operations
Act as the primary point of contact on the floor, especially in the absence of the F&B Manager
Conduct and lead pre-shift meetings, communicating daily priorities, service expectations, and updates
Monitor and ensure service standards, cleanliness, and guest satisfaction
Handle and resolve guest concerns and complaints in a timely and professional manner
Support with scheduling and shift coverage, ensuring proper staffing levels
Provide real-time coaching and support to team members during service
Ensure compliance with company policies, and safety standards.
Partner with leadership to support training, accountability, and performance expectations