Restaurant Supervisor | Semiahmoo Resort
About The Position
Supervises personnel employed in the Food and Beverage Department. This includes scheduling, training, motivating employees daily. Assists the service team on the floor, takes and serves orders if necessary, and assists with wine service. Facilitates the sales/customer service/operations interface daily. Supervises division activities, overseeing daily operations of all F&B outlets. Ensures profitability, efficient operations, and adherence to established safety and quality standards daily. Inventories supplies and beverages and maintains accurate inventory records monthly. Responds to internal and external inquiries and complaints and maintains favorable team member and guest relations as needed. Administers state liquor laws as they pertain to operations daily. Deals with guests’ challenges and communicates all issues with the Director of Food and Beverage and Food and Beverage Managers. Assures that we exceed guest expectations by being responsive, engaged, and following through on all requests. Represents the organization as the point of contact, ensuring guests’ needs are met and expectations exceeded. Ensures a safe work environment, reporting unsafe conditions and equipment that need repair immediately, and that the work area is clean and orderly.
Requirements
- 2+ years lead or supervisory experience and/or training in comparable food service operation.
- Ability to read, write and speak English fluently to read, analyze, and interpret regulations.
- Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
- Computer knowledge including Word, Excel, Outlook, and POS system(s).
- Must be flexible and able to perform multiple tasks and work in stressful situations.
- Necessary State Food Handler’s License and Liquor Serving Permit.
Nice To Haves
- International Sommeliers guild Wine Fundamentals 1 or 2 preferred.
Responsibilities
- Supervises personnel employed in the Food and Beverage Department, including scheduling, training, and motivating employees.
- Assists the service team on the floor, takes and serves orders if necessary, and assists with wine service.
- Facilitates sales/customer service/operations interface daily.
- Supervises division activities, overseeing daily operations of all F&B outlets.
- Ensures profitability, efficient operations, and adherence to established safety and quality standards daily.
- Inventories supplies and beverages and maintains accurate inventory records monthly.
- Responds to internal and external inquiries and complaints and maintains favorable team member and guest relations.
- Administers state liquor laws as they pertain to operations daily.
- Deals with guests’ challenges and communicates all issues with Director of Food and Beverage and Food and Beverage Managers.
- Assures that we exceed guest expectations by being responsive, engaged, and following through on all requests.
- Represents organization as point of contact ensuring guests’ needs are met and expectations exceeded.
- Ensures a safe work environment, reporting unsafe conditions and equipment that need repair immediately and that the work area is clean and orderly.
Benefits
- Hourly Pay Range: $22 to $23 DOE
- Free Parking
- Tip Eligible
- Get Paid Daily
- Paid Time off & Holiday Pay
- Benefits - Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Referral Bonus
- Discounted Lodging, Dining, Spa, Golf, and Retail
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities
- Task Force Work Opportunities
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
