Restaurant Supervisor

Sage Hospitality • Philadelphia, PA

11d • Onsite

About The Position

Urban Farmer Philadelphia celebrates the spirit of the city through its warm, modern-rustic design and locally sourced ingredients. As the city’s modern steakhouse, the menu highlights sustainable ingredients, simple preparations, and strong partnerships with local farms, ranches, and fisheries. Assembly Rooftop Lounge, located nine floors above the city, offers panoramic views of Logan Square and the Benjamin Franklin Parkway, paired with cocktails, champagne, and a city-chic atmosphere. Our associates are key to bringing these experiences to life by anticipating guest needs, creating memorable moments, and supporting one another to deliver exceptional hospitality. We are looking for individuals with a passion for great service, a “make it happen” mindset, and a desire to create memorable experiences.

Requirements

• High school education or equivalent.
• One to two full years of employment in a related position.
• Advanced knowledge of the principles and practices within the food profession, including experiential knowledge required for management of people and/or complex problems and food and beverage management.
• Excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
• Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.
• Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules.

Responsibilities

• Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards.
• Supervise service of guests, being watchful of signals from guests in need of service.
• Assist manager to establish and monitor side-work duty completion.
• Maintain bank to SOP, keep it balanced and secure at all times.
• Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage.
• Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
• Communicate daily with restaurant manager with regard to special events, house counts, etc.
• Assist restaurant managers in conducting menu classes and taste panels.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED