Restaurant Supervisor | Panorama on Seven
About The Position
The Restaurant Supervisor will be responsible for ensuring compliance with and completion of all daily operational procedures by the Food and Beverage Department. This role maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. The supervisor will establish, maintain, and train standards and procedures for operations and safe working conditions in the department. They will be responsible for responding to and handling guest-related issues pertaining to the department and ensuring communication with the General Manager, all other Department Managers, Supervisors, and Staff. Additionally, this role assists in managing all aspects of employee performance to ensure productivity and a quality work environment. The supervisor will also be responsible for the supervision of all aspects of the service restaurant functions, in accordance with hotel standards, and will direct, implement, and maintain a service and management philosophy which serves as a guide to respective staff.
Requirements
- Minimum one year of experience in the Restaurant / Food and Beverage field.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent.
- ServSafe and/or food safety training.
- Alcohol awareness training (such as TIPS).
- Familiarity with food and beverage cost controls.
- Ability to write routine reports and correspondence.
- Ability to accurately compute mathematical calculations and use required measurement tools.
- Ability to prepare budgets and ensure cost controls.
Nice To Haves
- Previous supervisory / management experience a plus.
- Some college preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
Responsibilities
- Supervising of all aspects of the service Restaurant functions, in accordance with hotel standards.
- Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.
Benefits
- Health insurance
- Paid time off
- 8 Paid holidays
- Marriott Hotel Discounts
- 2 Complimentary night hotel stays per year at any Shaner Hotel property
- 1 Complimentary meal per shift worked
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
