Restaurant Supervisor - Food & Beverage - Summer 26
About The Position
The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation in the tourism industry, operating as a ski resort in the winter months and as a sightseeing gondola in the summer months. Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime. The main role of the Outlet Supervisor is to oversee all front of house employees within the Restaurant Outlet. The supervisor will be responsible for training, supervising and motivating employees to ensure exceptional customer service is provide on a daily basis, and that a positive guest experience is had through interaction and satisfaction.
Requirements
- Knowledge and adherence of ALGC and Foodsafe legislation
- Highly organized and detail oriented
- Self motivated, can work well in a team as well as independently
- General knowledge and experience within all FOH operations in the service and hospitality industry
- Excellent positive attitude
- Excellent customer service skills
- ProServe certification and working knowledge of AGLC legislation
- Minimum 2-5 years supervisory experience in Food and Beverage is required
Nice To Haves
- Some positions require skiing/snowboarding ability and equipment
- High school diploma (preferred)
Responsibilities
- Lead, direct & motivate all employees while working in a “hands-on” environment
- Training of new employees in departmental procedures and expectation as well as safety
- Complete scheduling of staff to ensure adequate coverage and monitor staff performance
- Meet or exceed labor, inventory & cost control targets through proper control methods dependent on levels of business
- Daily inventory and stock control reports
- Completion of administrative duties as required
- Ensure a positive guest experience including interaction & satisfaction
- Ensure a positive employee experience through training, motivation & ongoing development of all employees
- Ensure cleanliness & maintenance of outlet at all times
- Regularly communicate with other departments to ensure the overall success of the department and the resort as a whole
- Assist with payroll tracking
- Complete other tasks as assigned
- Shovel snow & ensure outlet staff are also shoveling snow as and when required
- Ensure quality of product & services offered at all times
Benefits
- LLSR Summer lift pass
- Free employee transportation from the resort to Lake Louise Village
- Food and Beverage discounts at designated cafeterias and restaurants
- Retail store discounts
- Staff rates at Skoki Backcountry Lodge
- Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
- Employee recognition programs
- Long Service Award programs
- Opportunity for educational growth and development
- Optional subsidized staff housing for full-time employees
- Awesome Staff events, activities, and team building events throughout the season
- RRSP matching contribution depending on length of service
- Extended health care plan depending on length of service
- Year-round employees may be eligible for spousal and family passes
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
