Restaurant Shift Manager

Shake Shack•Cambridge, MA

4d•Onsite

About The Position

Shake Shack is a fast-growing hospitality brand committed to putting people first and 'Standing For Something Good'. They aim to craft unforgettable experiences for guests and offer endless learning opportunities and a chance to make a lasting impact. As a member of the #ShackFam, team members receive hands-on mentorship, training, and growth potential in a fun and inclusive environment. The company began as a hot dog cart in Madison Square Park, founded by Danny Meyer, and has grown into a permanent stand with roots in fine dining and community giving. Shake Shack fosters a positive work environment deeply committed to 'Enlightened Hospitality' and developing future leaders, providing tools, resources, and learning opportunities. They are recognized for Inclusive Policies & Practices and offer employee-led resource groups, mentorship, and career-growth opportunities.

Requirements

At least 1 year of restaurant leadership experience supervising a team
Food Safety Certification according to local jurisdiction
Strong problem solving skills
Effective communication skills, both written and verbal

Responsibilities

Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed
Help build and lead high performing team of hourly Team Members
May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
Participates in applicant interviews and assists with employee relations

Benefits

Weekly Pay
Performance bonuses based on the achievement of pre-determined goals
Medical, Dental, Vision Insurance & Flexible Spending Accounts
Supplemental Life Insurance and Short-Term Disability
401(k) plan with Company Match
Paid Time Off/ Sick Time
Paid Parental Leave
Employer Assistance Program (EAP)
Commuter Benefits
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Shake Shack Meal Discounts
Charitable opportunities to give back
Employee Resource Groups
Career development opportunities – we are growing!