Restaurant Shift Leader
Mustard Seed SGM LLC•Missoula, MT
•$23 - $30•Onsite
About The Position
Mustard Seed Missoula is seeking an experienced Full-Service Front of House Shift Leader to help ensure the smooth operation of their front-of-house team. This role involves working alongside the crew, coordinating the floor, problem-solving, supporting guest service, and setting a positive tone for the shift. The ideal candidate leads by example and is comfortable stepping into any front-of-house position to assist the team.
Requirements
- 2+ years of experience working in a full-service restaurant
- Understand how all the pieces of a busy front-of-house operation work together
- Comfortable working in and supporting multiple FOH positions
- Stay calm and organized when the restaurant gets busy
- Naturally notice when someone needs help and jump in
- Communicate clearly and respectfully with both coworkers and guests
- Dependable and willing to take ownership of the shift
- Enjoy working as part of a team
- Can give coworkers direction while treating everyone with kindness and respect
- Interested in developing your leadership skills and moving into restaurant management
Nice To Haves
- Prior Shift Lead/Front of House Management preferred
- Previous experience as a trainer, lead server, shift lead or similar role is helpful
Responsibilities
- Help lead and coordinate the front-of-house team during your shift
- Carry out the direction of the General Manager and assist them in running the restaurant
- Work alongside servers, hosts, bussers, food runners/expo and other FOH team members
- Help oversee our takeout desk and make sure orders are accurate, organized and ready for our guests
- Help organize floor coverage, sections, breaks and side work
- Keep service moving during busy periods
- Communicate closely with the kitchen and other members of the leadership team
- Help team members prioritize when things get busy
- Provide in-the-moment direction, coaching and support
- Step in when a coworker needs help
- Help resolve routine guest concerns and know when to involve a manager
- Help maintain our standards for service, cleanliness and hospitality
- Assist with opening and closing responsibilities
- Help ensure cash-handling and closing procedures are followed correctly
- Identify problems during the shift and communicate them to management
- Help create a positive, respectful and team-oriented workplace
Benefits
- Paid Time Off
- Health insurance benefits
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
