Subway Lead Representative

Circle K Stores • Sanford, NC

7d

About The Position

The Restaurant Shift Lead directly supervises restaurant operations during a shift, coordinates the work of assigned team members, and maintains Company and Brand operational standards to help ensure guests leave satisfied. The role provides guest service, coaches and directs team members, oversees food preparation and safety, and monitors cash, sales, inventory, and shift records. The position may also include other duties, and its responsibilities may change.

Requirements

• Excellent communication skills.
• Ability to motivate, coach, and lead team members.
• Acts with integrity and keeps commitments.
• Positive attitude.
• Ability to gain control during stressful situations.
• Sense of urgency.
• Focus on achieving results while having fun.
• Ability to work well with others or independently.
• Frequently bend, twist at the waist, kneel, squat, stand, and walk.
• Occasionally climb and descend ladders.
• Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
• Reach, grasp, and manipulate objects with hands throughout the shift, including reaching overhead.
• Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lbs. occasionally, including lifting from ground to overhead.

Responsibilities

• Provide excellent guest service in a fast and friendly manner and coach team members to do the same.
• Maintain a clean restaurant through cleaning and general housekeeping duties.
• Assign duties to team members during the shift and follow up to ensure they are completed.
• Direct the team and ensure food is prepared and served according to Brand, Company, and health department regulations.
• Coach team members on food preparation and production management guidelines.
• Ensure product quality, food safety, and operational standards are met.
• Monitor the accuracy of cash, sales, and inventory control records throughout the shift.
• Complete required end-of-shift and end-of-day paperwork and counts.
• Communicate discrepancies to the immediate supervisor.
• Maintain a safe environment for team members and guests by following government laws and safety codes.
• Complete incident reports according to the 5-minute rule policy.
• Demonstrate Company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.

Benefits

• Unlimited tip pooling
• Medical, dental, vision, term life, and AD&D plans
• Flexible spending and health savings accounts (full-time)
• Vacation paid time off
• Company holidays paid at time and a half
• Matching 401(k)
• Tuition reimbursement
• Stock purchase plan
• Employee discount program
• Discount meal benefit
• Wellness plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed