Restaurant Server - Marriott University of Dayton / Dayton OH $11.00 plus tips

Concord Hospitality Enterprises•Dayton, OH

1d•Onsite

About The Position

We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. The associate provides excellent guest service, prepares hot and cold beverages, preps food according to par sheets, bussing, washing dishes, serving, bartending, barista duties, cash handling, ensures all opening and closing duties are performed, completes daily required side duties. The position rotates from serving duties to counter/barista duties.

Requirements

Must have a friendly smile and cheerful customer service attitude.
Must be proactive, responsive, and caring.
Must enjoy engaging with others.
Must have a winning personality.
Must have a high sense of responsibility.
Must be able to provide excellent guest service.
Must be able to prepare hot and cold beverages.
Must be able to prep food according to par sheets.
Must be able to bus tables.
Must be able to wash dishes.
Must be able to serve guests.
Must be able to perform bartending duties.
Must be able to perform barista duties.
Must be able to handle cash.
Must be able to ensure all opening and closing duties are performed.
Must be able to complete daily required side duties.
Must be able to rotate from serving duties to counter/barista duties.
Must maintain a calm demeanor during periods of high volume or unusual events.
Must be able to make decisions and solve problems in the interest of 100% guest satisfaction.
Must be able to carefully monitor the operation of the F&B outlet and assist the manager in identifying and solving present and potential guest problems.
Must follow Concord and Brand operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift.
Must maintain a clean and organized workspace.
Must maintain regular and punctual attendance.
Must maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Must engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication.
Must comply with a dress code that prohibits displaying tattoos, piercings in excess of one per ear, and unnatural hair colors, such as blue or pink.
Must be available to perform many different tasks within the hotel kitchen during each shift.

Nice To Haves

Experience in a hotel food service outlet.
Experience with bartending or barista duties.
Experience with cash handling.

Responsibilities

Performs guest service in the dining room, bistro or food service outlet by making sure that all dining room guests are seated at clean and properly set up tables, that all guests receive prompt attention, have their orders promptly prepared and served, and that tables are cleaned and ready for the next guests.
Cheerfully serves guests, takes food orders and provides follow up for satisfaction.
Has thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls.
Maintains a calm demeanor during periods of high volume or unusual events
Make decisions and solve problems in the interest of 100% guest satisfaction
Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
Follows Concord and Brand operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift
Maintains a clean and organized workspace
Maintains regular and punctual attendance
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Comply with a dress code that prohibits displaying tattoos, piercings in excess of one per ear, and unnatural hair colors, such as blue or pink
Available to perform many different tasks within the hotel kitchen during each shift
Prepares hot and cold beverages
Preps food according to par sheets
Bussing
Washing dishes
Serving
Bartending
Barista duties
Cash handling
Ensures all opening and closing duties are performed
Completes daily required side duties