Restaurant Server PM - Restaurant

Restoration St Louis Inc•Davenport, IA

7d•$8 - $14•Onsite

About The Position

EXCITING OPPORTUNITY IN DOWNTOWN DAVENPORT, IOWA, AUTOGRAPH COLLECTION HOTEL IS LOOKING FOR AM/PM AND BARTENDER SERVERS TO JOIN OUR TEAM! This is a part-time position focused on guest services and administrative tasks.

Requirements

Must be able to greet guests in a timely, outgoing, and friendly manner
Must be able to take food and drink orders from restaurant customers
Must be able to accommodate special needs and requests from guests and staff members
Must remain attentive to the customer throughout the entire dining experience, adhering to and exceeding service standards
Must receive proper payment from guests and ensure accuracy of guest check and method of payment
Must maintain a friendly, cheerful, and courteous demeanor at all times
Must respond to customer inquiries and comments in person and on the telephone by providing timely and knowledgeable information
Must complete all restocking and cleaning duties by performing opening and closing side work as instructed
Must memorize menu items, recipes, and daily specials in order to answer questions and make recommendations to customers
Must maintain cleanliness standards in the restaurant, wait station, and kitchen service area
Must control allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer’s order is taken and processed
Must attend all pre-meal and departmental meetings in person
Must present a clean and professional appearance at all times

Responsibilities

Greet guests in a timely, outgoing, and friendly manner
Take food and drink orders from restaurant customers
Accommodate special needs and requests from guests and staff members
Remain attentive to the customer throughout the entire dining experience, adhering to and exceeding service standards
Receives proper payment from guests and ensures accuracy of guest check and method of payment in order to safeguard customer and company
Maintains a friendly, cheerful, and courteous demeanor at all times
Responds to customer inquiries and comments in person and on the telephone by providing timely and knowledgeable information in order to provide quality customer service
Complete all restocking and cleaning duties by performing opening and closing side work as instructed
Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendations to customers
Maintains cleanliness standards in the restaurant, wait station, and kitchen service area in order to have a clean, presentable, and attractive facility
Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer’s order is taken and processed
Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, services, and facility
Presents a clean and professional appearance at all times