Restaurant Server PM - Restaurant

Restoration St LouisDavenport, IA
Onsite

About The Position

EXCITING OPPORTUNITY IN DOWNTOWN DAVENPORT, IOWA, AUTOGRAPH COLLECTION HOTEL IS LOOKING FOR AM/PM AND BARTENDER SERVERS TO JOIN OUR TEAM! This role involves a significant focus on guest services, ensuring a positive dining experience, and also includes administrative tasks to maintain restaurant operations.

Requirements

  • Ability to greet guests in a timely, outgoing, and friendly manner
  • Ability to take food and drink orders
  • Ability to accommodate special needs and requests
  • Ability to remain attentive to customers
  • Ability to receive proper payment and ensure accuracy of guest checks
  • Ability to maintain a friendly, cheerful, and courteous demeanor
  • Ability to respond to customer inquiries and comments
  • Ability to complete restocking and cleaning duties
  • Ability to memorize menu items, recipes, and daily specials
  • Ability to maintain cleanliness standards
  • Ability to control guest checks and document information
  • Ability to attend meetings
  • Ability to present a clean and professional appearance

Responsibilities

  • Greet guests in a timely, outgoing, and friendly manner
  • Take food and drink orders from restaurant customers
  • Accommodate special needs and requests from guests and staff members
  • Remain attentive to the customer throughout the entire dining experience, adhering to and exceeding service standards
  • Receives proper payment from guests and ensures accuracy of guest check and method of payment
  • Maintains a friendly, cheerful, and courteous demeanor at all times
  • Responds to customer inquiries and comments in person and on the telephone by providing timely and knowledgeable information
  • Complete all restocking and cleaning duties by performing opening and closing side work as instructed
  • Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendations to customers
  • Maintains cleanliness standards in the restaurant, wait station, and kitchen service area
  • Controls allocated guest checks by following established check-use procedures and legibly documenting all required information
  • Attends all pre-meal and departmental meetings in person
  • Presents a clean and professional appearance at all times
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