Restaurant Server | Part-Time | Lucas Museum of Narrative Art

Oak View Group•Los Angeles, CA

18h•Onsite

About The Position

The Restaurant Server is responsible for providing exceptional food and beverage service while creating memorable dining experiences for guests. This position delivers attentive, knowledgeable, and personalized service by taking food and beverage orders, serving menu items accurately, and ensuring guest satisfaction throughout the dining experience. The Restaurant Server works collaboratively with culinary and front-of-house teams to uphold the highest standards of hospitality, professionalism, and service excellence. This role pays an hourly rate of $18.90 and is tip eligible.

Requirements

High school diploma or equivalent preferred.
Previous serving experience in a full-service restaurant, hotel, private club, performing arts venue, or hospitality environment preferred.
Responsible Beverage Service certification and Food Handler certification are required or the ability to obtain them within the designated timeframe.
Ability to work evenings, weekends, holidays, and special events.
Exceptional customer service and hospitality skills.
Strong communication and interpersonal abilities.
Ability to multitask and prioritize in a fast-paced environment.
Basic math and cash-handling skills.
Knowledge of POS systems and restaurant operations.
Professional appearance and demeanor.
Ability to work collaboratively as part of a team while providing individualized guest service.
Ability to stand and walk for extended periods.
Ability to lift and carry heavy trays, food, beverages, and supplies.
Frequent bending, reaching, lifting, and carrying.
Ability to work in a fast-paced dining environment.

Responsibilities

Welcome guests in a friendly, professional, and engaging manner.
Present menus, explain menu items, daily features, and beverage offerings, and make recommendations based on guest preferences.
Accurately take food and beverage orders and enter them into the point-of-sale (POS) system.
Serve food and beverages promptly while ensuring accuracy, quality, and proper presentation.
Anticipate guest needs by monitoring tables throughout the dining experience.
Respond promptly and professionally to guest questions, requests, and concerns, escalating issues to management when appropriate.
Present guest checks, process payments accurately, and thank guests for their visit.
Prepare dining areas before service, including setting tables and ensuring stations are fully stocked.
Coordinate with Hosts, Bartenders, Server Assistants, and Culinary team members to ensure efficient and seamless service.
Maintain clean and organized service stations throughout each shift.
Complete opening, closing, and side work responsibilities.
Assist with table maintenance, clearing, and resetting as needed.
Maintain thorough knowledge of menu items, ingredients, preparation methods, allergens, and daily specials.
Demonstrate knowledge of wine, beer, cocktails, and non-alcoholic beverages to provide recommendations and pairings.
Promote featured menu items and specialty beverages to enhance the guest experience.
Follow responsible alcohol service practices and verify guest identification as required by law and company policy.
Assist with private dining events, receptions, banquets, and special functions as assigned.
Provide attentive service while adapting to varying event styles and service formats.
Collaborate with event and culinary teams to ensure successful event execution.
Adhere to all food safety, sanitation, and health department regulations.
Follow responsible beverage service laws and company alcohol service policies.
Maintain a clean, organized, and safe work environment.
Comply with all company policies, procedures, and guest service standards.