The Montford Rooftop Bar- Server- Full Time

Parks Hospitality Group Inc•Asheville, NC

5h•$0 - $7•Onsite

About The Position

At Parks Hospitality Group, we are seeking a skilled Restaurant Server to provide exceptional food and beverage service to our guests. In this lead server role, you will mentor and assist new servers, handle guest concerns, and ensure high-quality service standards are maintained.

Requirements

High school diploma or equivalent.
At least 2 years of restaurant serving experience.
Excellent customer service and interpersonal skills.
Leadership abilities with experience in mentoring or training others.
Ability to remain calm and professional in high-pressure situations.
Strong communication skills, both verbal and written.
Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Responsibilities

Greet guests warmly and provide prompt, attentive service throughout their dining experience.
Take accurate food and beverage orders, ensuring all requests are met to guest satisfaction.
Assist in training and mentoring new servers on procedures and service standards.
Address guest complaints professionally and escalate issues to management when necessary.
Monitor the dining area to ensure smooth service and address disruptions or issues.
Coordinate with the kitchen and staff to deliver food and beverages efficiently.
Maintain thorough menu knowledge to answer guest questions and provide recommendations.
Ensure tables are cleared and reset quickly, maintaining cleanliness and organization.
Support opening and closing duties, including setting up and cleaning dining areas.