Rooftop Server
About The Position
Hotel Per LA is seeking a Rooftop Server for its rooftop bar and restaurant, Bar Clara, located atop Hotel Per La, a premium luxury lifestyle property in Downtown Los Angeles. Bar Clara offers the best skyline views in town, along with food and drinks that attract both locals and travelers. This role is an opportunity to join the team in downtown LA’s most stunning rooftop pool terrace and lounge. Hotel Per La is a premium luxury lifestyle property housed in a gorgeously restored historic building, close to major cultural institutions and the city's culinary scene. The property features chic guestrooms, Per L'Ora (a cafe), and Bar Clara.
Requirements
- High school education or equivalent.
- Previous experience in a similar position of 3 months or longer.
- Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
- Must know standard cash-handling procedures.
- Must be fluent in oral and written English.
- Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
- Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
Responsibilities
- Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
- Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards.
- Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
- Memorizes menu items, recipes and daily specials in order to answer questions and make recommendations to customers.
- Maintains cleanliness standards in restaurant, waitstation and kitchen service area.
- Controls allocated guest checks by following established check-use procedures and legibly documenting all required information.
- Receives proper payment from guest and ensures accuracy of guest check and method of payment.
- Attends all pre-meal and departmental meetings.
- Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information.
- Presents a clean and professional appearance at all times.
- Maintains a friendly, cheerful and courteous demeanor at all times.
- Performs other duties as assigned, requested or deemed necessary by management.
Benefits
- Medical, dental, & vision insurance
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Company-paid short-term disability
- Paid time off for vacation, sick time, and holidays
- Eligible to participate in the Company’s 401(k) program with employer matching
- Employee assistance program
- Tuition Reimbursement
- Great discounts on Hotels, Restaurants, and much more.
- Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
