Dinner Restaurant Server

OTH Hotels•Greensboro, NC
•Onsite

About The Position

The Restaurant Server provides food and beverage service to guests, aiming to create a positive dining experience. The role includes taking and entering orders, delivering food and beverages, processing guest checks, and keeping service areas clean and organized. The server is a key guest contact and helps uphold service standards and satisfaction in a fast-paced, high-volume restaurant. Work is primarily indoors in restaurant and bar areas, with occasional outdoor exposure depending on the property. The position involves constant movement and guest interaction, and may include exposure to noise, uneven or slippery surfaces, chemicals, kitchen machinery, and hot plateware and service items.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of restaurant experience.
  • Good food and beverage knowledge.
  • Excellent communication skills for guest interaction and team coordination.
  • Positive, friendly, and professional demeanor.
  • Ability to deliver prompt and accurate service.
  • Ability to handle cash and manage guest checks accurately.
  • Strong attention to cleanliness and presentation standards.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Ability to support multiple areas of restaurant operations as needed.
  • Ability to safely carry food and beverage items in a busy service environment.

Nice To Haves

  • High-volume dining experience.
  • Full-service restaurant or hotel background.
  • Food safety and/or alcohol service certification, preferred unless required by local regulations.

Responsibilities

  • Greet guests promptly and provide friendly, attentive service.
  • Take accurate food and beverage orders and enter them into the POS system.
  • Deliver food and beverages promptly and professionally.
  • Monitor guest needs and respond promptly to support satisfaction.
  • Maintain knowledge of menu items, specials, and beverage offerings.
  • Coordinate with kitchen staff to ensure orders are accurate and delivered on time.
  • Manage multiple tables efficiently in a high-volume environment.
  • Assist with seating guests or support other service areas as needed.
  • Process guest checks accurately and handle cash and credit transactions according to procedures.
  • Maintain cleanliness of dining areas, tables, service stations, and work areas.
  • Ensure flatware, glassware, and plates are clean, polished, and properly stocked.
  • Assist with opening and closing side work duties.
  • Maintain knowledge of property amenities and on-site dining options.
  • Recommend menu offerings and answer guest questions.
  • Support suggestive selling to enhance the guest experience.
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