Restaurant Server

CyHawk Hospitality•Cheyenne, WY

15h•Onsite

About The Position

Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards. Shows guests genuine hospitality while providing them with a memorable experience. Looks like a professional and shows sincerity with a positive, friendly attitude. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty.

Requirements

Must be at least 18 years of age.
Must have a valid Food Handler’s Permit.
Must have reliable transportation.
Must be able to stand and walk for extended periods of time.
Must be able to lift and carry up to 25 pounds.
Must be able to work flexible hours, including nights, weekends, and holidays.
Must have excellent communication and interpersonal skills.
Must be able to work in a fast-paced environment.
Must be able to work as part of a team.
Must have a positive attitude and a strong work ethic.

Nice To Haves

Previous serving experience is a plus.
Knowledge of menu items and ingredients.
Ability to multitask and prioritize.
Strong problem-solving skills.

Responsibilities

Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.
Greets guest in a courteous and respectable way when seated at station.
Welcomes guests immediate upon seating with a non-scripted greeting
Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests’ needs.
Deliver Hot Food – Check completed food orders for accuracy, appearance and temperature, deliver to the table immediately.
Deliver Perkins Service – Show a desire to please with your genuine hospitality, personality and specific suggestions at every step.
Actively engage Guests who have concerns and remedy them.
Ensure that each Guest is 100% satisfied with his/her dining experience.
Clean – Keep tables/station, pantry line area and dining room common areas clean.
Complete assigned Perkins cleaning system duties.
Attends to any additional guests’ needs or requests
Maintains dining area – pre-bussing, detailing etc.
Maintains cleanliness of his/her stations and pantry.
Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.
Executes the service cycle and team responsibilities at all times.
Ensures 100% guest satisfaction on every visit.
Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems. Etc.
Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.
Writes guest check and/or operates POS equipment pursuant to company policies.
Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
Assists Team Members
Maintains service stations, garnish line, service bar and common areas of the restaurant
Restocks service station with glasses, tea, ice and plates
Restocks garnish line
Fills condiments
Sorts, polishes and rolls silverware
Cleans mirrors and artifacts
Runs food for all servers to ensure hot food is served hot
Maintains cleanliness of dining room, and pantry area.

Benefits

Supportive ownership that believes in family
Closed on Christmas Day
Yearly anniversary checks for continued employment
Free Employee Meals and family discounts
Competitive wages for your experience
Paychecks delivered weekly
Flexible hours & schedules
Structured training program for all positions
Referral bonus for great employees who recruit other great employees
Career path that rewards you financially for your advancement within the company