Restaurant Server

Carter Hospitality Group•Johnson City, TX

36d•Onsite

About The Position

Carter Creek Winery Resort & Spa is currently hiring for Restaurant Servers to join our team. Servers are needed for weekend brunch/lunch shifts and some weekdays and evenings. Part-time positions available.

Requirements

Minimum of 1+ years of restaurant experience in hospitality or similar environment.
Able to work flexible schedule, including weekends
Customer service skills
TABC Certification
Food Handler’s Certification

Nice To Haves

Prior experience in a fast paced, customer service/hospitality industry is preferred.

Responsibilities

Greets guests upon arrival; assists with seating as needed.
Presents menus/wine list to guests and describes all daily specials.
Takes food and beverage orders accurately and courteously; responds to patrons’ questions regarding food and beverage items.
Opens/presents/pours wines and champagnes in a professional manner as needed.
Accurately writes tickets for food and beverage items; turns tickets into kitchen/bar in a timely manner; coordinates with kitchen staff to clarify any requests.
Maintains complete knowledge of and strictly abides by state liquor regulations; verifies legal drinking age of patrons as needed.
Reviews food order for accuracy and presentation prior to delivering to patron; coordinates with kitchen staff to rectify any deficiencies.
Refills patrons’ beverages as requested; monitors patrons during meals to provide for all needs.
Suggests desserts to patrons at completion of meal; accurately takes and delivers dessert orders.
Delivers ticket to patrons upon meal completion.
Handles purchasing transactions, which includes accounting of daily sales.
Receives payment form patrons; makes change as needed; issues receipts.
Clears and resets tables as needed.
Possesses and maintain thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices.
Maintain cleanliness and sanitation at all items; performs closing clean-up duties.
Resolves patron problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed.
Answers phone in a courteous and timely manner.
Assist other staff members as needed to ensure optimum service to all guests.
Performs other duties as assigned by the Manager.