Restaurant Server - Seasonal-4

Pyramid Global HospitalityPhiladelphia, PA
Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated, customer-focused Restaurant Server to join their team at the Hilton Philadelphia at Penn’s Landing. Servers are the face of the restaurant and are responsible for ensuring a positive customer experience. This role involves preparing the restaurant for service, greeting guests, presenting menus, taking accurate orders, and providing timely and accurate bill presentation. The ideal candidate will have an engaging attitude, be quick on their feet, and possess excellent communication skills. This is an opportunity for a driven individual to grow and learn within a world-class property.

Requirements

  • 2-4 years of food service experience
  • Knowledge of wine, beer, cocktails, and spirits
  • Ability to work under pressure in a fast-paced environment
  • Excellent communication skills

Nice To Haves

  • Engaging and welcoming personality
  • Descriptive and able to sell
  • Passion for creating an exceptional experience for all guests

Responsibilities

  • Prepare the restaurant pre-shift for the service ahead
  • Greet guests as they arrive or move about the restaurant
  • Guide guests on their culinary journey through descriptive selling of the menu
  • Be accurate in your order taking, confirming all special requests
  • Be the master of the menu, understanding the details to enhance the conversation
  • Work collaboratively with other restaurant servers and kitchen/bar staff
  • Assist guests who have concerns to guide them to a resolution that leaves them happy
  • Finalize the experience through timely and accurate bill presentation

Benefits

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
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