Restaurant Server - AM Shift
About The Position
Pyramid Global Hospitality is seeking a motivated, customer-focused AM Restaurant Server for its property in Beachwood, Ohio. This role is responsible for ensuring a positive customer experience by preparing the restaurant, greeting guests, presenting menus, taking accurate orders, and serving food and beverages. The server will also be responsible for descriptive selling of the menu, understanding menu details, collaborating with staff, resolving guest concerns, and presenting accurate bills. The ideal candidate will have an engaging personality, excellent communication skills, and a passion for creating exceptional guest experiences.
Requirements
- Engaging and welcoming personality
- Descriptive and sales-oriented
- 2-4 years of food service experience
- Knowledge of wine, beer, cocktails, and spirits
- Ability to work under pressure in a fast-paced environment
- Passion for creating an exceptional experience for all guests
- Excellent communication skills
- Availability to work a flexible schedule any day of the week (including weekends)
- Availability for schedules as early as 6 am
Responsibilities
- Prepare the restaurant pre-shift for the service ahead
- Greet guests as they arrive or move about the restaurant
- Guide guests on their culinary journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the menu, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
