Restaurant Server PM Shift (5pm-10pm)

Pyramid Global Hospitality•Cleveland, OH

2d•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated, customer-focused Restaurant Server to join their team. Servers are the face of the restaurant and are responsible for customers' experiences. This role involves preparing the restaurant pre-shift, greeting guests, guiding them through the menu with descriptive selling, accurately taking orders, and collaborating with kitchen and bar staff. The ideal candidate will be quick on their feet, have an engaging attitude, and be passionate about creating exceptional guest experiences. This is an opportunity for a driven individual to grow and learn at a world-class property.

Requirements

1-3 years of food service experience
Knowledge of wine, beer, cocktails, and spirits
Ability to work under pressure in a fast-paced environment
Excellent communication skills

Nice To Haves

Engaging and welcoming personality
Descriptive and sales-oriented
Passion for creating an exceptional experience for all guests

Responsibilities

Prepare the restaurant pre-shift for the service ahead
Greet guests as they arrive or move about the restaurant
Guide guests on their culinary journey through descriptive selling of the menu
Be accurate in your order taking, confirming all special requests
Be the master of the menu, understanding the details to enhance the conversation
Work collaboratively with other restaurant servers and kitchen/bar staff
Assist guests who have concerns to guide them to a resolution that leaves them happy
Finalize the experience through timely and accurate bill presentation