Server PM

New Castle Hotel • Saratoga Springs, NY

1d • Onsite

About The Position

As a Restaurant Server, you'll be at the heart of our guest experience, ensuring every guest enjoys a welcoming atmosphere and exceptional service. Your passion for service and attention to detail will leave a lasting impression, making each guest's visit memorable. You thrive in a fast-paced environment and have a natural flair for hospitality.

Requirements

• A high school education or equivalent preferred.
• At least one year of progressive experience in food & beverage required.
• ServSafe or Tips certification.
• Ability to work long hours, as needed.
• Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to bend, stretch, twist or reach with your body and arms.
• Ability to work under variable temperatures and noise levels.
• Ability to see details at close range.
• Ability to stand and walk for long periods of time without sitting or leaning.
• Fluency in English.
• Ability to work in stressful, high pressure situations.
• Ability to multi-task on a regular basis.

Responsibilities

• Arriving at work on time to get the restaurant/lounge/cafe set up and ready to open, keeping the area clean and attractive throughout the meal period.
• Performing all cleaning duties – floors, tables, buffet as well as sidework duties – as the outlet closes.
• Pouring water, upselling food & beverage, making helpful suggestions, answering questions, remembering names or favorite choices, offering a friendly smile – and maybe even a weather forecast or a local attraction suggestion.
• Understanding the food and beverage being served to speak knowledgeably about them.
• Offering prompt, excellent service to create a wonderful dining experience for the guest.
• Handling cash/credit accurately and timely.
• Following the hotel’s established safety and security policies & procedures.
• Anticipating problems and calling management as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED