Restaurant Server Afternoons and Evenings

CyHawk Hospitality•Loveland, CO

6d•$12•Onsite

About The Position

Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards. Shows guests genuine hospitality while providing them with a memorable experience. Looks like a professional and shows sincerity with a positive, friendly attitude. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty.

Requirements

Base wage plus tips.
Must be well-groomed, in clean and proper uniform and at all times practice good personal hygiene.
Must greet guest in a courteous and respectable way when seated at station.
Must welcome guests immediate upon seating with a non-scripted greeting.
Must use acquired menu knowledge to offer menu suggestions, answer questions and anticipate guests’ needs.
Must check completed food orders for accuracy, appearance and temperature, deliver to the table immediately.
Must show a desire to please with genuine hospitality, personality and specific suggestions at every step.
Must actively engage Guests who have concerns and remedy them.
Must ensure that each Guest is 100% satisfied with his/her dining experience.
Must keep tables/station, pantry line area and dining room common areas clean.
Must complete assigned Perkins cleaning system duties.
Must attend to any additional guests’ needs or requests.
Must maintain dining area – pre-bussing, detailing etc.
Must maintain cleanliness of his/her stations and pantry.
Must perform side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.
Must execute the service cycle and team responsibilities at all times.
Must ensure 100% guest satisfaction on every visit.
Must communicate with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc.
Must keep General Manager and Manager on Duty informed of problems and/or issues and propose alternative solutions for consideration.
Must write guest check and/or operate POS equipment pursuant to company policies.
Must anticipate, identify and correct system breakdowns to achieve maximum guest satisfaction.
Must assist Team Members.
Must maintain service stations, garnish line, service bar and common areas of the restaurant.
Must restock service station with glasses, tea, ice and plates.
Must restock garnish line.
Must fill condiments.
Must sort, polish and roll silverware.
Must clean mirrors and artifacts.
Must run food for all servers to ensure hot food is served hot.
Must maintain cleanliness of dining room, and pantry area.

Nice To Haves

Competitive wages for your experience
Career path that rewards you financially for your advancement within the company

Responsibilities

Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.
Greets guest in a courteous and respectable way when seated at station.
Welcomes guests immediate upon seating with a non-scripted greeting.
Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests’ needs.
Deliver Hot Food – Check completed food orders for accuracy, appearance and temperature, deliver to the table immediately.
Deliver Perkins Service – Show a desire to please with your genuine hospitality, personality and specific suggestions at every step.
Actively engage Guests who have concerns and remedy them.
Ensure that each Guest is 100% satisfied with his/her dining experience.
Keep tables/station, pantry line area and dining room common areas clean.
Complete assigned Perkins cleaning system duties.
Attends to any additional guests’ needs or requests.
Maintains dining area – pre-bussing, detailing etc.
Maintains cleanliness of his/her stations and pantry.
Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.
Executes the service cycle and team responsibilities at all times.
Ensures 100% guest satisfaction on every visit.
Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc.
Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.
Writes guest check and/or operates POS equipment pursuant to company policies.
Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
Assists Team Members.
Maintains service stations, garnish line, service bar and common areas of the restaurant.
Restocks service station with glasses, tea, ice and plates.
Restocks garnish line.
Fills condiments.
Sorts, polishes and rolls silverware.
Cleans mirrors and artifacts.
Runs food for all servers to ensure hot food is served hot.
Maintains cleanliness of dining room, and pantry area.