Restaurant Server/Bartender
About The Position
This is an exciting opportunity for a part-time Restaurant Server/Bartender at a full-service Marriott Autograph Collection luxury hotel in downtown Davenport, Iowa. The role focuses 90% on guest services and 10% on administrative tasks. Responsibilities include greeting guests, taking food and drink orders, accommodating special requests, and ensuring a positive dining experience. The position also involves handling payments accurately, maintaining a friendly demeanor, and responding to customer inquiries. Administrative duties include restocking, cleaning, memorizing menu items, maintaining cleanliness standards, controlling guest checks, and attending pre-meal meetings. A clean and professional appearance is required.
Requirements
- Ability to greet guests in a timely, outgoing, and friendly manner
- Ability to take food and drink orders
- Ability to accommodate special needs and requests
- Ability to remain attentive to the customer
- Ability to receive proper payment and ensure accuracy of guest checks
- Ability to maintain a friendly, cheerful, and courteous demeanor
- Ability to respond to customer inquiries and comments
- Ability to complete restocking and cleaning duties
- Ability to memorize menu items, recipes, and daily specials
- Ability to maintain cleanliness standards
- Ability to control guest checks and follow established procedures
- Ability to attend pre-meal and departmental meetings
- Ability to present a clean and professional appearance
Responsibilities
- Greet guests in a timely, outgoing, and friendly manner
- Take food and drink orders from restaurant customers
- Accommodate special needs and requests from guests and staff members
- Remain attentive to the customer throughout the entire dining experience, adhering to and exceeding service standards
- Receives proper payment from guests and ensures accuracy of guest check and method of payment in order to safeguard customer and company
- Maintains a friendly, cheerful, and courteous demeanor at all times
- Responds to customer inquiries and comments in person and on the telephone by providing timely and knowledgeable information in order to provide quality customer service
- Complete all restocking and cleaning duties by performing opening and closing side work as instructed
- Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendations to customers
- Maintains cleanliness standards in the restaurant, wait station, and kitchen service area in order to have a clean, presentable, and attractive facility
- Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer’s order is taken and processed
- Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, services, and facility
- Presents a clean and professional appearance at all times
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
