Restaurant Revenue & Experience Manager

MINA Group • Portland, OR

6d • Onsite

About The Position

The Restaurant Revenue & Experience Manager is responsible for maximizing the restaurant’s topline revenue by curating, cultivating, and converting high-value guest opportunities — from private dining and group sales to on-site activations, brand partnerships, and maximizing reservations. Reporting to the General Manager and serving as a dotted-line partner to the Revenue & Relevance team, this role is focused on who is in the room, how the room performs, and how the brand shows up in market. The Restaurant Revenue & Experience Manager is accountable for optimizing reservation flow, forecasting and tracking group sales performance, and driving initiatives that elevate both visibility and profitability. This highly cross-functional role operates at the intersection of sales, guest experience, marketing, and operations — requiring both strategic foresight and a strong floor-level presence to ensure every seat, space, and opportunity is maximized.
This is a dynamic, cross-functional role that requires equal parts strategy, stamina, and floor presence. You’ll own the large-party and private dining pipeline, lead marketing activations, and elevate every guest interaction with creativity, confidence, and poise.
Our Ideal Candidate is:
Fearless when it comes to building relationships with tastemakers, concierges, and high-value guests. You thrive in fast-paced, high-pressure environments, and you bring energy and stamina to every service. You have a sharp business mind with a hospitality heart — able to balance revenue goals with unforgettable guest experiences. Whether it’s turning a simple booking into a memorable event, designing a new activation, or welcoming a VIP on a packed evening, you are ready to lead with confidence, creativity, and grace.

Requirements

• 2–3 years of hospitality experience, preferably fine dining or luxury hotels
• Bachelor’s degree and/or culinary degree preferred
• Proficiency in Microsoft Office Suite; advanced Excel a plus
• Familiarity with POS, CRM, and event management systems
• Availability for evenings, weekends, and holidays as business requires
• Proven success in event sales, private dining, or VIP guest relations
• Skilled at managing large-party pipelines and optimizing reservations
• Strong marketing instincts and experience with activations
• Ability to interpret financial and guest data to drive revenue decisions
• Excellent communicator — professional, persuasive, and approachable
• Fearless connector with exceptional relationship-building skills
• High energy and stamina, thriving in long, dynamic service environments
• Grace under pressure with a polished, guest-first demeanor
• Entrepreneurial spirit with creativity for activations and partnerships
• Collaborative mindset with a passion for team success

Responsibilities

• Maximizing the restaurant’s topline revenue
• Curating, cultivating, and converting high-value guest opportunities (private dining, group sales, on-site activations, brand partnerships, maximizing reservations)
• Optimizing reservation flow
• Forecasting and tracking group sales performance
• Driving initiatives that elevate both visibility and profitability
• Owning the large-party and private dining pipeline
• Leading marketing activations
• Elevating every guest interaction

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level