Chick-fil-A Restaurant Operations Manager

Cooper Connect•King George, VA

10d

About The Position

Chick-fil-A King George is seeking a passionate, results-driven Restaurant Operations Manager for a hands-on leadership role in a fast-paced, team-oriented environment. The manager will oversee Front of House operations, help deliver remarkable guest experiences, develop future leaders, and shape a positive team culture. The position offers professional growth and the opportunity to contribute to the restaurant’s growth and its impact on the King George community. Chick-fil-A King George, led by Owner/Operator Nolan Volk since November 2023, emphasizes intentional leadership development, personal growth, and a fun, supportive culture in which team members feel valued and challenged. The restaurant is continuing to grow and offers leaders the opportunity to help shape its culture, develop its team, and contribute to its long-term success.

Requirements

At least 2 years of restaurant leadership experience; high-volume restaurant experience is preferred.
Proven ability to develop teams and drive operational results.
Strong understanding of restaurant operations and financial performance.
Self-motivated, organized, and proactive problem solver.
Passion for servant leadership and Chick-fil-A’s values.

Nice To Haves

Restaurant leadership experience in a high-volume environment.

Responsibilities

Oversee Front of House operations and ensure Chick-fil-A standards are consistently met while delivering a remarkable guest experience.
Identify, coach, and develop future leaders; build a strong leadership pipeline and foster growth and accountability.
Inspire and empower Front of House team members, set clear expectations, provide consistent feedback, and hold the team accountable to high standards.
Maintain a clean, safe, and organized environment and ensure compliance with food safety standards and operational procedures.
Foster genuine hospitality, identify opportunities to exceed guest expectations, and continuously improve the guest experience.
Partner with the Owner/Operator and fellow leaders to improve operational efficiency, manage labor costs, achieve performance goals, and contribute to the restaurant’s growth.