Restaurant Operations Manager – Culinary Experience

Italian Kitchen By CCC Inc • Brockton, MA

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About The Position

Italian Kitchen of Brockton is seeking an experienced, hands-on Restaurant Operations Manager to lead day-to-day restaurant operations. The role requires a strong restaurant and culinary background, with responsibility for leading employees, maintaining food and service standards, managing costs, and taking ownership of the guest experience. This is an active, visible leadership position that involves working alongside the team when needed while keeping the primary focus on leading the operation.

Requirements

• Restaurant management experience.
• Strong culinary and kitchen experience.
• Experience leading and developing employees.
• Knowledge of scheduling, labor, food cost, inventory, and ordering.
• Strong food safety and sanitation knowledge.
• Excellent guest-service and problem-solving skills.
• Organized, dependable, and follows through.
• Availability for nights and weekends as needed.

Responsibilities

• Lead daily restaurant and kitchen operations.
• Maintain food quality, consistency, cleanliness, and safety standards.
• Train, coach, schedule, and develop employees.
• Hold the team accountable for performance and restaurant standards.
• Oversee prep, production, inventory, ordering, and waste.
• Manage labor and food costs.
• Monitor service and ensure a great guest experience.
• Handle guest concerns and service recovery.
• Assist with hiring, onboarding, and employee performance.
• Manage opening and closing procedures.
• Step in and support the team during busy periods.
• Identify problems and take ownership of getting them resolved.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed