Restaurant & Operations Manager

Lucky Strike Entertainment • Birmingham, AL

3d • Onsite

About The Position

Lucky Strike Entertainment is seeking a dynamic Restaurant and Operations Manager to lead food and beverage, bar, and bowling operations. This role is crucial in ensuring seamless service flow, exceptional hospitality, and driving revenue through sales-focused strategies. The ideal candidate will be a hands-on leader, capable of flexing into any role needed on the floor, and will be responsible for building and developing a high-performing team. You will manage daily operations, including kitchen, bowling, and arcade, while maintaining rigorous service and hospitality standards. This position requires a strong focus on financial targets, including labor management, cost control, and inventory accuracy, ensuring the center is always guest-ready, especially during high-volume periods.

Requirements

• 3 or more years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations
• A proven ability to drive food and beverage sales and build teams that deliver it consistently
• Experience training and developing hourly leaders in fast-paced environments
• A floor-first management style with a strong read on guest experience
• Solid financial acumen including labor, food cost, inventory, and P&L contribution
• Comfortable lifting up to 50 lbs and standing or walking for extended periods
• Flexible availability including nights, weekends, and holidays

Responsibilities

• Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift
• Drive revenue through sales-focused service, upselling, guest engagement, and event support
• Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well
• Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets
• Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability
• Ensure the center is operationally ready and guest-ready through every high-volume shift

Benefits

• Medical, Dental, and Vision plans
• Wellness resources
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Bowling, Boomer's, and Waterpark discounts
• Retail discounts
• Event discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed