Operating Partner/ General Manager

DICKEYS BARBECUE RESTAURANTS INC • Dallas, TX

13d

About The Position

Dickey’s Barbecue Pit is seeking a hands-on, business-minded Restaurant Operating Partner to lead the restaurant’s people, performance, and daily operations. The role is responsible for delivering barbecue that meets Dickey’s standards, creating a strong guest experience, developing the crew, and making business decisions that support sales and profitability.

The Operating Partner leads by example, working alongside the team while overseeing food quality and safety, hospitality, staffing, financial performance, and day-to-day restaurant operations. The role also supports catering, local promotions, community relationships, and approved marketing initiatives while protecting the restaurant’s reputation and brand standards.

Compensation is described as competitive and based on experience and responsibilities. Performance-based bonuses may be available, and profit-sharing or ownership participation may be offered under a separate written agreement. Any ownership interest, investment requirement, profit-sharing arrangement, or additional financial responsibility will be defined separately and clearly.

Responsibilities

• Ensure barbecue meets Dickey’s standards for quality, consistency, freshness, and presentation.
• Partner with the certified Pit Master to execute production schedules and maintain product availability.
• Ensure the team follows approved recipes, preparation procedures, food safety practices, and quality standards.
• Keep the restaurant clean, organized, stocked, and ready to serve.
• Recruit, train, coach, and develop the team; set clear expectations and hold the team accountable.
• Build a positive culture centered on teamwork, respect, urgency, and good attitudes; recognize strong performance and address problems early.
• Develop future leaders and support team members’ growth through the Dickey’s career pathway.
• Lead by example and participate in restaurant work wherever needed.
• Create a friendly, welcoming, and efficient guest experience, balancing speed, accuracy, and hospitality.
• Address guest complaints and concerns constructively and help build guest loyalty.
• Own restaurant sales, labor, food costs, inventory, and operating performance.
• Review sales reports and profit-and-loss statements, identify opportunities for improvement, and create action plans to achieve agreed financial targets.
• Control portion sizes, food waste, meat yields, purchasing, inventory variances, overtime, discounts, comps, cash controls, and controllable expenses.
• Build schedules that align staffing with business volume.
• Identify opportunities to increase sales, grow catering, improve productivity, and protect profitability.
• Oversee daily opening, closing, food preparation, service, cleaning, and maintenance routines.
• Ensure compliance with Dickey’s operating procedures, brand standards, food safety requirements, workplace safety requirements, and regulatory standards.
• Maintain equipment, supplies, and inventory; quickly address staffing gaps, guest concerns, product shortages, and equipment issues.
• Support catering, local promotions, community events, and approved marketing initiatives.
• Build relationships with local businesses, schools, organizations, and community partners.
• Bring fresh ideas to ownership while adhering to brand standards and protecting the restaurant’s reputation.

Benefits

• Competitive compensation based on experience and responsibilities.
• Potential performance-based bonuses tied to agreed business results.
• Opportunities to develop leadership skills and grow with the business.
• Opportunity to make a meaningful impact on the restaurant and its team.
• Potential profit-sharing or ownership participation, if offered under a separate written agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed